Product Operations Associate

Santa Barbara or San Mateo, California, United States Full-time

Evidation Health is a new kind of health and measurement company that provides the technology and guidance to understand how everyday behavior and health interact. The volumes of behavior data generated from wearables and smartphones has opened up new ways to analyze individuals’ behavior and health in real time. With a virtual pool of 2 million  research participants, Evidation Health undertakes research for innovative biopharma and healthcare companies to transform how diseases are identified, treated, and monitored.

Evidation is seeking an Operations Associate who will support the product and engineering departments in effectively executing successful programs. You will be responsible not only for daily product and build support, but also for the strategic improvement of processes and best practices. You will own the incoming request queue for live programs, decide priority, and correct course of action. You will partner closely with engineering to achieve desired outcomes, and work cross functionally to keep stakeholders up to speed. Successful candidates will thrive in a fast paced environment, enjoy being very hands on, and always seek to provide relevant insights.

RESPONSIBILITIES

  • Own incoming product support requests and complete in a timely, accurate manner
  • Manage team sprint by maintaining project dashboard, prioritizing daily backlog, and making sure that work progresses on schedule
  • Review product features before release to assure functionality and accurate design
  • Assist and/or drive special projects as needed

QUALIFICATIONS

Minimum Qualifications:

  • Undergraduate university degree
  • Efficient multi-tasker, able to manage and attend to many competing priorities
  • Excellent attention to detail
  • Self-motivated and action-oriented  
  • Strong verbal and written communication skills  
  • Enjoys finding and creating efficiency in processes

BENEFITS

  • Health, dental, and vision benefits for you and competitive coverage for your family
  • Relocation support
  • Equity
  • Flexible work hours
  • Open vacation policy - take time when you need it
  • Support for remote work when needed
  • Relaxed work environment
  • Your choice of computing equipment and gear
  • Lots of opportunities for growth
  • Opportunity to work on fascinating challenges that improve people’s lives

 

Evidation Health values diversity and is committed to equal opportunity for all persons without regard to race, color, creed, religion, marital status, age, national origin or ancestry, political activity or affiliation, physical or mental disability, medical condition including genetic characteristics, marital status, sexual orientation, gender identity, sex or gender.

Apply for this opening at http://evidation.recruiterbox.com/jobs/fk01yso?apply=true