Strategic Account Manager

San Francisco, California, United States Full-time Allows remote

Evidation Health is a technology and services company that helps individuals and the world's most innovative healthcare companies understand and influence the everyday behaviors that create better health outcomes. Evidation pairs a first of its kind discovery engine designed for better, faster, and more efficient studies with a delivery platform, Achievement, that connects individuals and the healthcare industry, including life sciences organizations, providers, payers, and digital health companies. The company's technology is designed to be entirely privacy-safe and individually-permissioned.

We are hiring Strategic Account Managers to work alongside our innovative partners, helping to grow our penetration within these accounts. In this role you will be responsible for strengthening and building relationships within our large customers. You will deeply understand our offering and the needs of our customers, ultimately identifying and closing new opportunities. You will be accountable for an account expansion quota and overall account renewals.

RESPONSIBILITIES

  • Build durable, strategic relationships with our customers, increasing our overall penetration
  • Team with sales and client engagement to deliver high overall customer satisfaction
  • Proactively map accounts, create new relationships, and identify expansion opportunities
  • Meet/exceed an account expansion quota
  • Take full ownership of account renewals
  • Present the Evidation offering to new customers within an account and lead from opportunity to close, coordinating with product marketing and sales support as needed
  • Generate new value stories out of customer accounts and establish strong customer references
  • Collaborate with client engagement and ensure projects are being delivered with high quality, advising on any potential issues or concerns from customers
  • Actively solicit and gather feedback from our customers on Evidation’s performance
  • Lead ongoing account strategy, providing inputs into the commercial plan and marshalling the resources necessary to execute

QUALIFICATIONS

Minimum Qualifications:

  • 5+ years of account management or sales experience with enterprise software or services
  • Experience working with top-25 pharma/biotech companies
  • Strategic account planning and execution skills
  • Ability to foster strong interpersonal relationships
  • High aptitude for learning technology
  • Comfortable experimenting with new concepts and thinking creatively
  • Extremely well organized; able to manage several relationships and opportunities simultaneously
  • Travel availability up to 50%
  • Undergraduate degree

Preferred Qualifications:

  • Startup experience
  • Deep understanding of pharma/biotech operating models and relationships between different functions

BENEFITS

  • Health, dental, and vision benefits for you and competitive coverage for your family
  • Relocation support
  • Equity
  • Flexible work hours
  • Open vacation policy - take time when you need it
  • Support for remote work when needed
  • Relaxed work environment
  • Your choice of computing equipment and gear
  • Lots of opportunities for growth
  • Opportunity to work on fascinating challenges that improve people’s lives
Evidation Health values diversity and is committed to equal opportunity for all persons without regard to race, color, creed, religion, marital status, age, national origin or ancestry, political activity or affiliation, physical or mental disability, medical condition including genetic characteristics, marital status, sexual orientation, gender identity, sex or gender.

Apply for this opening at http://evidation.recruiterbox.com/jobs/fk0f5eu?apply=true